We know how important fast and safe delivery is to you, so we ensure that all our gifts are delivered in the shortest time possible!
ROYAL MAIL SERVICES
|Delivery Method||Delivery Timescale|
|Express Tracked |
(Royal Mail Tracked 24)
|95% arrive the day after despatch*|
(Royal Mail Tracked 48)
|97.5% of orders arrive 2 days after despatch, |
and almost all within 3 days*
(Royal Mail 24 - 1st Class)
|90% arrive the day after despatch*|
(Royal Mail 48 - 2nd Class)
|2-3 Working Days*|
When your parcel is despatched from us, you will receive a Royal Mail tracking number & link in an email - you can use this to check the status of your delivery.
If Royal Mail is unable to deliver, a calling card will be left at your address with the next steps to arrange collection, or you can visit the Royal Mail link to arrange re-delivery or delivery to a local post office.
Please note: Royal Mail Tracked services are only offered on parcel-sized orders.
Your order will arrive between 7.30 am-8 pm on your chosen day. Please ensure someone is present at the address, as someone will need to sign for your parcel.
Some orders will be sent via courier
Our courier will contact you via text message and/or email, so please leave your mobile number and email address on the checkout page. They'll let you know when to expect your parcel and ask for any extra delivery information; such as leaving the parcel with a neighbour.